Financial Services Compensation Scheme
Head of Change Management Office
The Financial Services Compensation Scheme (FSCS) is the UK’s compensation scheme for financial services, helping people get back on track by protecting them when authorised financial services firms fail. FSCS is an independent free service which covers all regulated financial services in the UK. The Scheme protects: deposits in banks, building societies and credit unions; insurance policies; some investments and investment advice; insurance broking; mortgage advice; self-invested personal pensions (SIPPs); pensions advice; payment protection insurance (PPI); debt management plans; and pre-paid funeral plans. FSCS’s mission is to provide customers with a trusted compensation service which helps raise public confidence in the UK financial services industry.
FSCS is now seeking a Head of Change Management Office to lead the organisation’s change management functions, ensuring alignment with strategic objectives and overseeing transformation initiatives across the business. This individual will play a critical role in maturing FSCS’s target change management model, including governance, portfolio management, and enterprise-wide transformation. They will also be responsible for overseeing risk management, demand management, resource planning, and quality assurance processes, ensuring strategic alignment of objectives and key results across the organisation. Working closely with the Executive Team and stakeholders, they will embed effective change methodologies and champion continuous improvement initiatives.
The successful candidate will be a proven leader with significant experience in change management offices, large-scale transformation programmes, enterprise portfolio management, and strategic alignment of change initiatives. They will demonstrate strong stakeholder engagement skills and the ability to influence at the highest levels within FSCS and externally.
Saxton Bampfylde Ltd is acting as an employment agency advisor to the Financial Services Compensation Scheme on this appointment. For further information about the role, including details about how to apply, please visit www.saxbam.com/appointments using reference QFVJ. Alternatively email Belinda.beck@saxbam.com. Applications should be received by noon on Wednesday, 9 April 2025.
FSCS’s mission is to provide customers with a trusted compensation service which helps raise public confidence in the UK financial services industry.