Tesco Bank – Non-Executive Director for a major retail bank with over 5 million accounts

The brief: a Non-Executive Director for a major retail bank with over 5 million accounts, almost £6bn in customer deposits

We were delighted to work with Tesco Bank on the appointment of a non-executive director to the board.  As part of Tesco, the Bank’s purpose is to serve shoppers a little better every day. Tesco Bank’s role within that is to help Tesco shoppers manage their money a little better every day.

We were briefed to identify and attract senior financial services leaders with strong backgrounds in customer-orientated and digitally-focused environments. The brief was open to considering first-time non-executive directors and, also, individuals with experience serving on commercial and large-scale boards. In addition to the specific digital and customer experience outlined above, candidates needed to have a good grasp on regulatory issues within financial services and past experience of interacting with regulators.

We approached around 100 individuals throughout the search which resulted in a strong and diverse longlist of over 20 candidates, and a shortlist of five.

The successful candidate was Tiku Patel, who runs the private-equity backed fintech, BlueMotor Finance. Tiku spent his early career with Kingfisher, Barclays and Expedia. He brings a wealth of knowledge across financial service and, importantly, where the customer lies at the heart of the organisation.