Manx National Heritage

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man that looks after some of the Island’s most special places, spaces, archives and museum collections. MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Islands’ natural and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; from exceptional employment opportunities, a vibrant cultural scene, to stunning landscapes, and MNH is custodian of some of the world’s most important heritage sites, including amongst others the Great Laxey Wheel, the largest working waterwheel in the world, and Castle Rushen, one of the best-preserved medieval castles in the world.

Against the backdrop of Manx Museum’s 100^th anniversary in 2022/23 and the development of an exciting new three-year strategy, the organisation is seeking a Head of Operations to lead and develop current visitor services and commercial enterprise activities across the organisation and to further expand new areas of business to maximise revenue generating potential. This is an exciting and rewarding new position, offering the successful candidate the opportunity to leave their own personal legacy for the heritage of the Manx nation. The role of Head of Operations will be challenging, diverse and particularly rewarding and your experience, commitment and talent will be directly contributing to the protection of the heritage of the Isle of Man for future generations to enjoy.

The ideal candidate will bring outstanding financial and commercial acumen with an innovative ‘can-do’ mind-set to optimise commercial activities across all visited sites and through on-line trading activities. Proven successful experience working in a customer-focussed context will be key, as is a broad knowledge across retail, hospitality and leisure services. Practical experience of EPoS and CRM systems will also be very helpful and experience of working in the heritage sector would be a distinct advantage.

With relevant experience of strategic and operational planning to achieve success, you will have a track record of leading transformational change within a relevant context.

About the Island and relocating

On the Isle of Man, you can enjoy a fantastic quality of life, and an excellent work-life balance! There are plenty of opportunities for outdoor activities; so if you like walking, mountain biking, sailing or kayaking, you’ll have lots of places to explore!

There are also lots of great cafes, bars and restaurants, and you can enjoy the Island’s real sense of community. The island is well connected to the UK, and you’ll also benefit from low income tax rates (20% maximum rate).

Manx National Heritage will support your relocation to the Isle of Man by providing a Relocation Grant on production of receipts.

If you are relocating or returning to the Island, you can also benefit from the National Insurance Holiday Scheme, which allows you to apply for a refund on your NI contributions for your 1st year of living here. To see how this scheme could benefit you, and to find out more about relocating to the Isle of Man, visit www.locate.im.

Saxton Bampfylde Ltd is acting as an employment agency advisor to Manx National Heritage on this appointment. For further information about the role, including details about how to apply, please visit www.saxbam.com/appointments using reference JANAEC. Alternatively telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on Friday 15^th December 2023.